Internet and Mobile technologies advancements has revolutionized the way retail industry works from traditional retail. It opens up an opportunity for small to big retailers to reach broader level of customer segments and increase their sales and revenues. Products and services are being sold online or on mobile devices and this trend changing the way people buy best products and services with ease and comfort of their own. Online and mobile stores are being developed for almost all kind of products and services.
Software systems are finding its place in all aspects of retail industry to optimize and bring overall cost-effectiveness and efficiency to operations. These days software automation is successfully implemented right from raw material procurement, manufacturing operations, inventory management, shipping, customer management to business intelligence.
Today’s retail automation software or E-Commerce, E-Business or M-Business need to provide intelligence to quickly give insights to following questions.
- What customer wants and are they loyal to you?
- Which products and services are not popular among customer and denting operating margin?
- What is gross margin your store or product line is operating?
- What kind of products and service mix is right for you keeping your geographies and customer tastes?
- Are your funds utilized efficiently?
- Are you spending on right advertisement and marketing mediums?
- Are your customers happy with your products and services?
- How much you need to stock each individual product or service to optimize your inventory costs?
- What is your customer acquisition rate and from which channel?
- What are new channels and ways to sell and acquire new customers?
Algoworks have developed several retail solutions and customer software to facilitate online shopping, mobile shopping, order management, customer management, vendor management, dealer and distributor management, finance management and many customized solutions to suit individual business needs.
Algoworks web based, mobile and custom software solutions are being used by businesses like consumer electronics, e-retailers, grocery shops, spa & salons, readymade garments, footwear, auto parts, building materials, stationary shops, liquor shops, music shops, restaurants and bars, food courts, home delivery, auto parts, luggage and bags, optical shops, photo studios and many more.
Services and Offerings
Our retail software solutions covers entire spectrum of retailing and service industry. Our offerings are as follows:-
We helped establishments to reach their customers on SaaS based, multi-lingual, on-demand platforms which offers flexibility and cost effectiveness to end customers.
We offer following software solutions which relate to procurement and business partner and vendor integrations.
- Sourcing and procurements of products
- Distribution and logistics integration
- Planning and scheduling integration
- Warehouse and Inventory management
- Products and Services management
- Vendor/Supplier management and real-time integration
- Quotes management
Our following sell side offerings helps in managing current operations to offer products and services to newer platforms. Our solutions helped our clients to reach to large pool of targeted customers and increase customer experiences which helped them retain existing customers and acquire new customers.
- Point of Sale (POS) solutions
- Catalog and products management
- Content management and feed management
- Dynamic pricing and discounts
- Campaigns and promotions
- Order management
- Customer management
- Billing and consolidation
- Shipping and tracking management
- Inventory management
- Integration with service providers likes warehouse/back office, payment gateways, shipment tracking, search engines, market places.
- Search engine optimizations
- Internet and mobile marketing management
- Many more.
Customer Support and Business Development
Our offerings include following custom software solutions to our customers.
- Call centre management
- After sales service management
- Customer information management
- Customer segmentation and direct sales
- Sales force integration and other CRM integrations
- Customer loyalty management
- Marketing management
- Business intelligence and analytics
- Vendor marketing
- Marketing web services
- Algoworks has rich expertise in implementation of internet, mobile and custom solutions across many retail domains.
- Skilled pool of domain and technology consultants
- Process compliant and well established agile development methodologies, frameworks and tools
- 200+ successful implementations at many startups, small business and mid size businesses across US, Europe and Australia.
- Collaborative agile and process compliant methodology for implementations
To plan your retail software implementations or transform existing business to modern technology platforms, send us an email at firstname.lastname@example.org or fill our service request form.